Job Details

Member Services Representative - Erina Fair
Job Type:
Full Time
Member Services Representative
Job Reference:
Closing Date:

At Fitness First, we’re passionate about inspiring our members to enjoy extraordinary experiences.

We have two exciting opportunities within the fitness industry to join our team as a Member Services Representative (MSR). As a Member Services Representative you are considered to be the face of the club and a key ambassador of the Fitness First brand.

We are looking for one full time MSR and one part time MSR to join our team at Erina ASAP.

To be successful as an MSR you will be:

  • Confident building and able to maintain strong relationships with all stakeholders of the business.
  • Available to work on a rotating roster which may include some weekend work.
  • Sales driven with a strong sense of customer service and able to knock KPI’s out of the ball park.
  • Highly motivated, personable and passionate about the fitness industry with a can do attitude.

 You will be responsible for:

  • Achieving daily and monthly sales targets as an individual and part of a team.
  • Developing relationships with new and existing members while encouraging them to return to the club through your excellent customer service.
  • Celebrating and creating success.
  • Provide an expert Fitness First experience at every touch point – Acquisition, integration and visitation!

As a company, we pride ourselves on supporting and developing our staff.  Large portions of our current Club Managers started in our sales and services team and now have very successful management careers with the fitness leader. 

In return, we are proud to offer you a base salary of $40,000 + Commission (OTE 50% Base Salary) + Super (pro rata for part time staff) as well as a wide range of benefits including on the job training and a complimentary gym membership. We encourage our staff to perform at the best of their ability and will provide you with award winning learning and development and great career opportunities that could see you climb the ranks.

If you are seeking a career in the fitness industry then apply now by clicking on the link below. (Only applicants’ that have the right to work in Australia will be contacted). Please note that successful applicants will require a background and criminal record check.

Applications close Wednesday 29 March 2017


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